Terms of service

By using the Ambitious London website and making purchases from our online store, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions
We reserve the right to modify, suspend, or discontinue our services at any time without prior notice. We also reserve the right to update or change these Terms of Service as needed. Any changes will be posted on this page and will be effective immediately.

2. Products and Availability
All products offered on the website are subject to availability. While we aim to keep our product listings up-to-date, we cannot guarantee that stock levels are accurate at all times. If an item you have ordered is out of stock, we will notify you as soon as possible and offer either a replacement or a full refund.

3. Orders and Payment
By placing an order, you agree to provide accurate and complete information, including payment details. Ambitious London reserves the right to refuse or cancel orders at our discretion, particularly in the event of issues with payment processing, fraud detection, or availability of items. Payment for orders must be made in full before any goods are dispatched.

4. Shipping and Delivery
We aim to dispatch all orders within 2-3 working days, but this may vary depending on stock levels and delivery location. Delivery times are estimated, and we cannot be held responsible for delays caused by third-party carriers or unforeseen events. Shipping costs are calculated at checkout and are the responsibility of the customer.

5. Returns and Refunds
Please refer to our Return & Refund Policy for detailed information on how to return items, refund procedures, and applicable timeframes.

6. Customer Accounts
To make a purchase, you may create an account with Ambitious London. By creating an account, you agree to keep your account details and password confidential. You are responsible for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

7. Intellectual Property
All content on the Ambitious London website, including logos, text, images, product descriptions, and designs, is the property of Ambitious London or our licensors and is protected by copyright laws. No part of the website may be reproduced or used without our written permission.

8. User Conduct
You agree not to engage in any activity that could damage, disable, or impair the functionality of our website or interfere with any other user’s ability to access the website. You are prohibited from submitting harmful content, including viruses or other harmful code.

9. Limitation of Liability
To the fullest extent permitted by law, Ambitious London is not liable for any indirect, incidental, or consequential damages, including loss of profits or business opportunities, arising from the use or inability to use our website or products. We do not guarantee that our website will be error-free or uninterrupted.

10. Governing Law
These Terms of Service are governed by the laws of the United Kingdom. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

11. Privacy
By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at contact@ambitiouslondon.com.